Privacy Policy
1. General provisions
1.1. This Privacy Policy regulates the
principles governing the collection, processing and storage of
personal data. Personal data is collected and processed by the
controller of personal data Naturelovers OÜ (hereinafter data
controller).
1.2. For the purposes of this Privacy Policy, a data subject is a customer or other natural person whose personal data is processed by the data controller.
1.3.For the purposes of this Privacy Policy, a customer is anyone who purchases goods or services from the data controller’s website.
1.4. The data controller shall follow the principles of data processing provided by legislation, among other obligations taken, the data controller shall process personal data legally, fairly and securely. The data controller is able to confirm that personal data has been processed in accordance with the legislation.
1.2. For the purposes of this Privacy Policy, a data subject is a customer or other natural person whose personal data is processed by the data controller.
1.3.For the purposes of this Privacy Policy, a customer is anyone who purchases goods or services from the data controller’s website.
1.4. The data controller shall follow the principles of data processing provided by legislation, among other obligations taken, the data controller shall process personal data legally, fairly and securely. The data controller is able to confirm that personal data has been processed in accordance with the legislation.
2. Collection, processing and storage of personal data
2.1. The personal data that has been collected,
processed and stored by the data controller has been collected
electronically, mainly using the website and e-mail.
2.2. By sharing his personal data, the data subject gives the data controller the right to collect, organize, use and manage personal data which the data subject directly or indirectly shares with the data controller when purchasing goods or services on the website; the permission is granted for the purposes defined in the Privacy Policy.
2.3. The data subject is responsible for ensuring that the data provided by him is accurate, correct and complete. Knowingly providing false information is considered to be a violation of this Privacy Policy. The data subject is obligated to immediately notify the data controller of any changes in the submitted data.
2.4. The data controller shall not be liable for any damage caused to the data subject or third parties due to the submission of false data by the data subject.
2.2. By sharing his personal data, the data subject gives the data controller the right to collect, organize, use and manage personal data which the data subject directly or indirectly shares with the data controller when purchasing goods or services on the website; the permission is granted for the purposes defined in the Privacy Policy.
2.3. The data subject is responsible for ensuring that the data provided by him is accurate, correct and complete. Knowingly providing false information is considered to be a violation of this Privacy Policy. The data subject is obligated to immediately notify the data controller of any changes in the submitted data.
2.4. The data controller shall not be liable for any damage caused to the data subject or third parties due to the submission of false data by the data subject.
3. Processing of customers’ personal data
3.1. The data controller may process the following
personal data of the data subject:
3.1.1. first and last name;
3.1.2. date of birth;
3.1.3. phone number;
3.1.4. e-mail address;
3.1.5. delivery address;
3.1.6. bank account number;
3.1.7. payment card details.
3.2. In addition to the above, the data controller has the right to collect data about the customer that is available in public registers.
3.3. The legal bases for the processing of personal data are subparagraphs 6 (1) a), b), c) and f) of the General Data Protection Regulation:
a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
b) processing of personal data is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c) processing of personal data is necessary for compliance with a legal obligation to which the controller is subject;
f) processing of personal data is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
3.4. Processing of personal data according to its purpose:
3.4.1. Purpose of processing – security and safety
Maximum period of storing of personal data – according to the terms specified by law
3.4.2. Purpose of processing – order processing
Maximum period of storing of personal data – according to the terms specified by law
3.4.3. Purpose of processing – ensuring the operation of online store services
Maximum period of storing of personal data – 3 months
3.4.4. Purpose of processing – customer management
Maximum period of storing of personal data – 3 months
3.4.5. Purpose of processing – financial activities, accounting
Maximum period of storing of personal data – according to the terms specified by law
3.4.6. Purpose of processing – marketing
Maximum period of storing of personal data – 24 months
3.5. The data controller has the right to share the personal data of customers with third parties, such as authorized data processors, accountants, transport and courier companies, companies providing payment services. The data controller is the controller of personal data. The data controller shall forward the personal data necessary for making payments to the authorized processor Maksekeskus AS.
3.6. When processing and storing the personal data of the data subject, the data controller shall implement organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing of personal data.
3.7. The data controller shall store the data of data subjects depending on the purpose of processing data, but not longer than five years.
3.1.1. first and last name;
3.1.2. date of birth;
3.1.3. phone number;
3.1.4. e-mail address;
3.1.5. delivery address;
3.1.6. bank account number;
3.1.7. payment card details.
3.2. In addition to the above, the data controller has the right to collect data about the customer that is available in public registers.
3.3. The legal bases for the processing of personal data are subparagraphs 6 (1) a), b), c) and f) of the General Data Protection Regulation:
a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
b) processing of personal data is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c) processing of personal data is necessary for compliance with a legal obligation to which the controller is subject;
f) processing of personal data is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
3.4. Processing of personal data according to its purpose:
3.4.1. Purpose of processing – security and safety
Maximum period of storing of personal data – according to the terms specified by law
3.4.2. Purpose of processing – order processing
Maximum period of storing of personal data – according to the terms specified by law
3.4.3. Purpose of processing – ensuring the operation of online store services
Maximum period of storing of personal data – 3 months
3.4.4. Purpose of processing – customer management
Maximum period of storing of personal data – 3 months
3.4.5. Purpose of processing – financial activities, accounting
Maximum period of storing of personal data – according to the terms specified by law
3.4.6. Purpose of processing – marketing
Maximum period of storing of personal data – 24 months
3.5. The data controller has the right to share the personal data of customers with third parties, such as authorized data processors, accountants, transport and courier companies, companies providing payment services. The data controller is the controller of personal data. The data controller shall forward the personal data necessary for making payments to the authorized processor Maksekeskus AS.
3.6. When processing and storing the personal data of the data subject, the data controller shall implement organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing of personal data.
3.7. The data controller shall store the data of data subjects depending on the purpose of processing data, but not longer than five years.
4. Rights of the data subject
4.1. The data subject has the right to access and
inspect his personal data.
4.2. The data subject has the right to receive information about the processing of his personal data.
4.3. The data subject has the right to supplement or amend inaccurate data.
4.4. If the data controller processes the personal data of the data subject on the basis of the data subject’s consent, the data subject has the right to withdraw the consent at any time.
4.5. The data subject can contact the online store customer support at info@natureloversbrand.com to exercise his rights.
4.6. The data subject has the opportunity to submit a complaint to the Data Protection Inspectorate to protect his rights.
4.2. The data subject has the right to receive information about the processing of his personal data.
4.3. The data subject has the right to supplement or amend inaccurate data.
4.4. If the data controller processes the personal data of the data subject on the basis of the data subject’s consent, the data subject has the right to withdraw the consent at any time.
4.5. The data subject can contact the online store customer support at info@natureloversbrand.com to exercise his rights.
4.6. The data subject has the opportunity to submit a complaint to the Data Protection Inspectorate to protect his rights.
5. Final provisions
5.1. These data protection conditions have been drawn
up in accordance with Regulation (EU) No 2016/679 of the European
Parliament and of the Council on the protection of individuals with
regard to the processing of personal data and on the free movement of
such data and repealing Directive 95/46/EC / EC (General Data
Protection Regulation, Personal Data Protection Act of the Republic
of Estonia and the legislation of the Republic of Estonia and the
European Union.
5.2. The data controller has the right to change the data protection conditions in part or in full by notifying the data subjects of the changes via the website
5.2. The data controller has the right to change the data protection conditions in part or in full by notifying the data subjects of the changes via the website